12816 Pilots Landing Way, MD 20878

North Potomac, Maryland

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FREQUENTLY ASKED QUESTIONS

Partnering with Rige Logistics offers numerous benefits, including access to a vast network of carriers and suppliers, streamlined logistics processes, cost savings through optimized transportation solutions, enhanced visibility and tracking capabilities, and personalized customer support tailored to your business needs.

Rige Logistics employs rigorous planning, advanced technology, and strategic partnerships to ensure on-time delivery of shipments. Our experienced logistics professionals meticulously coordinate every aspect of the shipping process, monitor transit progress in real-time, and proactively address any potential issues to minimize delays and meet delivery deadlines.

Yes, Rige Logistics offers specialized handling solutions to accommodate the unique requirements of sensitive or fragile cargo. Our team is trained to handle delicate items with the utmost care, and we can provide additional packaging, handling, or transport options as needed to ensure the safe and secure delivery of your goods.

In the rare event of lost or damaged shipments, Rige Logistics has a streamlined claims process in place to address such situations promptly and fairly. Customers can file a claim by contacting our customer support team and providing details of the incident. Our claims specialists will then investigate the matter thoroughly and work to resolve the issue in accordance with our terms and conditions.

While Rige Logistics does not provide insurance coverage directly, we can assist customers in arranging insurance for their shipments through reputable insurance providers. Our team can offer guidance on available insurance options and help customers select the appropriate coverage based on their specific needs and risk tolerance